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Frequently Asked Questions

The property questions we hear most, answered.

Grouped by topic so you can jump straight to what matters. If your question is not here, get in touch and we will answer it directly.

Buying Property

Questions from first-time buyers and seasoned buyers alike.

How much do I really need to buy a property in South Africa?+
As a rule of thumb, budget the deposit plus 8 to 10% of the purchase price for transfer duty, attorney fees, bond registration and moving costs. On a R2m home that is roughly R160,000 to R200,000 on top of the deposit. Some banks now offer 100% bonds to strong applicants, which reduces the deposit but not the transfer costs.
Should I use a bond originator or apply directly to my bank?+
A bond originator submits your application to several banks in parallel, which usually results in a better interest rate. There is no cost to you because the bank pays the originator. Applying directly to only your own bank often leaves 0.25% to 0.5% on the table, which is meaningful over 20 years.
What is transfer duty and who pays it?+
Transfer duty is a tax paid to SARS by the buyer on properties over R1.21m. It runs on a sliding scale from 3% up to 13%. Properties under R1.21m are exempt. New builds sold directly by a developer are usually subject to VAT instead of transfer duty.
How long does the buying process take?+
From accepted offer to registration usually takes 8 to 14 weeks. Bond approval takes 1 to 3 weeks, and conveyancing another 6 to 10. Delays typically come from outstanding compliance certificates or municipal rates clearance.
Can I withdraw after signing an Offer to Purchase?+
An OTP is legally binding once signed by both parties. You can only walk away if a suspensive condition fails, such as bond approval within the agreed period. This is why every OTP should include bond approval and satisfactory inspection clauses.
What compliance certificates does the seller have to provide?+
Electrical, gas (where applicable), electric fence (where applicable), beetle (in coastal regions), and plumbing (in the City of Cape Town). The seller pays for these unless otherwise agreed in the OTP.
Is it better to buy older or newer property?+
Older properties in established suburbs generally show stronger capital growth because land value appreciates. Newer properties have lower maintenance in the first years and often come with modern layouts, but you pay a premium for that. Match the choice to your holding period and appetite for maintenance.

Selling Property

How to prepare, price and time a sale properly.

How do I price my property correctly?+
Use recent actual sold prices in your street or complex, not asking prices. Two independent agent valuations are useful, but be wary of the highest number, which is sometimes used to secure the mandate. Overpricing costs time on market, which itself erodes final price.
Sole mandate or open mandate?+
A sole mandate for 60 to 90 days usually delivers the best price because the agent invests in marketing. Open mandates suit sellers who need urgency and are comfortable with variable service.
What must I disclose to the buyer?+
Since 2022, every seller must complete a Property Condition Disclosure Form disclosing known defects. Failing to disclose known issues exposes you to legal claims after transfer.
Do I pay tax on the sale?+
Capital gains tax applies to the profit on any property that is not your primary residence, and to profits above R2m on your primary residence. Keep records of purchase costs, renovation invoices and selling costs to reduce the taxable gain.
Should I renovate before selling?+
Small cosmetic upgrades (paint, garden, deep clean, lighting) almost always pay for themselves. Big renovations rarely do. Focus on presentation, not reconstruction.
How long does registration take once I accept an offer?+
Typically 8 to 14 weeks. You continue to be responsible for rates, levies and insurance until registration transfers.

Property Management

For owners considering professional management.

What does a property manager actually do?+
Full-service management covers listing, marketing, pricing, tenant or guest screening, contracts, check-in and check-out, maintenance coordination, rent collection, monthly statements and financial reporting. You get one contact and one report.
How much does management cost?+
Long-term rentals typically run at 8 to 10% of collected rent. Short-stay management runs at 15 to 25% depending on volume and services included. Advisory-only engagements are quoted per scope.
Am I locked in?+
BookingLoop management agreements have a 30-day notice period on either side. There are no long lock-in contracts.
Who pays for maintenance?+
The owner. BookingLoop coordinates vetted contractors, obtains quotes, approves work within an agreed threshold and routes larger jobs to you for approval.
How does the owner get paid?+
Long-term rentals are paid mid-month. Short-stay payouts are made monthly in arrears once guest funds have cleared the merchant account.
Can I still use the property myself?+
Yes. Owner blocks are built into the calendar for short-stay and holiday properties. You keep full control.
What happens if a tenant does not pay?+
We follow up immediately, work with the tenant, and escalate through a defined process. Recovery specialists are engaged only after earlier steps have failed. Landlord insurance covering rental default is strongly recommended.

Hospitality & Guesthouses

Guesthouses, boutique hotels and lodges.

What licences do I need to run a guesthouse?+
Zoning that permits guesthouse use, a business licence from your municipality, health and fire compliance, and Grading Council star grading if you want tourism recognition. Requirements differ per municipality, so verify with your local metro.
Is a small guesthouse profitable?+
Yes, when occupancy sits above 55% at healthy nightly rates. The margin comes from disciplined pricing, direct bookings, tight cleaning costs and consistent 4.7+ reviews. A poorly run 4-room guesthouse can lose money even in season.
Booking.com or Airbnb, which platform is better?+
Both. Booking.com typically drives higher occupancy and more international guests. Airbnb converts better for unique or self-catering stays. Running both plus direct bookings maximises revenue and reduces platform risk.
How do I set nightly rates?+
Use dynamic pricing based on day of week, season, local events and forward pace. Static pricing leaves 15 to 30% on the table over a year.
Should I furnish for guests myself?+
Only if you understand hospitality standards. Small mistakes in linen quality, storage, lighting and welcome amenities show up in reviews immediately. Professional styling for hospitality use typically pays for itself in the first season.

Airbnb & Short-Term Letting

Regulation, tax and operational questions.

Is Airbnb legal in South Africa?+
Yes, short-term letting is legal nationally. However, individual municipalities are introducing local by-laws (Cape Town leads on this), and body corporates or estates can restrict or prohibit it in their conduct rules. Always check both before listing.
Do I pay tax on Airbnb income?+
Yes. All rental income is taxable. You can deduct legitimate expenses (cleaning, linen, commissions, portion of utilities, wear and tear on furnishings, portion of levies and rates). Above R1m annual turnover you must register for VAT.
Can my body corporate ban Airbnb?+
Yes, by amending the conduct rules with the required majority. Many complexes now restrict short-lets or set minimum stay periods. Read the current conduct rules before you buy, and treat verbal assurances as worthless.
What insurance do I need?+
Standard homeowner cover usually excludes paying guests. You need a specific short-term rental policy including guest liability, damage caused by guests, and public liability.
How do I handle POPIA and guest data?+
Collect only what you need (name, ID, contact), store it securely, use it only for the stated purpose, and delete it when no longer needed. A brief privacy statement in your check-in message covers most obligations.

Property Investment

For investors of all sizes.

How do I calculate rental yield?+
Gross yield equals annual rent divided by property value. Net yield is (annual rent − all annual expenses) divided by property value. Net is what actually matters. Target 6%+ net in secondary cities and 4 to 5% in prime metros where capital growth compensates.
Should I buy in my own name, a company or a trust?+
Personal ownership is simplest and cheapest. A company works well for multiple properties because interest and expenses are fully deductible. Trusts suit long-term estate planning. Get advice from a tax specialist before you buy, not after.
How many properties do I need to retire?+
Depends on income requirement, gearing, and holding period. A common target is 5 to 8 fully paid, well-let properties producing net yield of 7% or better. Getting there takes time, disciplined reinvestment and avoiding underperforming assets.
Is off-plan a good investment?+
Sometimes. Advantages: transfer duty savings (VAT-inclusive), modern stock, tenant appeal. Risks: developer delays, launch prices often inflated, rental assumptions optimistic. Always model realistic post-handover rentals independently.
What is negative gearing and does it work here?+
Negative gearing is when rental income does not cover the bond and expenses. In South Africa the tax offset is limited, so relying on capital growth to compensate is risky. Only use it deliberately, with the income to sustain the shortfall.

Long-Term Rentals

Landlord questions on tenants, leases and returns.

Furnished or unfurnished for long-term rental?+
Unfurnished is standard for family homes and 12-month leases. Furnished works for corporate lets, executive rentals and 3 to 6 month stays, and can command 30 to 50% more rent but comes with higher wear-and-tear and turnover.
How do I screen tenants properly?+
Verify ID, credit report (TransUnion / Experian), employment and 3 months of bank statements. Speak to the previous landlord. Never skip screening to fill a vacancy quickly, a bad tenant costs more than an empty month.
How much deposit can I take?+
Whatever both parties agree, typically one to two months' rent. It must be held in an interest-bearing account for the tenant. Interest is paid out at end of lease with the deposit.
What if my tenant stops paying?+
Follow up in writing immediately. Issue a formal letter of demand after 7 days of arrears. If unresolved, cancel the lease and follow the PIE Act eviction process. Skipping steps invalidates the eviction and costs months.
Can I increase rent every year?+
Yes, at each renewal. Increases must be reasonable and typically track CPI (5 to 8%) unless the market has moved sharply. Excessive increases push good tenants to leave, which usually costs more than the increase gained.

Maintenance & Compliance

Keeping the asset in shape.

How much should I budget for maintenance?+
1 to 2% of property value per year for newer properties, 2 to 4% for older ones. Big-ticket items (roof, geyser, paint) come in cycles, so budgeting annually smooths the impact.
Do I have to fix the geyser immediately?+
Yes. A leaking geyser is both a compliance and habitability issue. Insurance covers most geyser replacements, check your policy for the accredited installer requirement.
How often should I inspect a rental?+
At move-in with a signed condition report, every 6 months during the lease, and at move-out. This catches small issues before they become expensive.
Who is responsible for garden and pool?+
It depends on the lease. In free-standing homes, tenants usually maintain routine work (mowing, pool chemicals). Owners handle major work (tree removal, pool pump). Spell it out clearly in the lease.

Bond Applications

Getting approved on the best terms.

How do banks decide what to lend me?+
Banks assess affordability (income vs. debt), credit score, deposit size, employment stability and property valuation. Your monthly bond repayment is typically capped at 30% of gross monthly income.
What credit score do I need?+
600+ is a working minimum. 700+ unlocks the best rates. Under 600 usually means declined or heavily conditional approval. Pull your report six months before applying and clean it up.
How do I get a lower interest rate?+
Larger deposit (20%+ makes a real difference), stronger credit score, applying via a bond originator to multiple banks, and using an established banking relationship. Even 0.5% saved is huge over 20 years.
Can I use my provident fund as a deposit?+
Not directly, but you can take a housing loan against it (Section 19(5)). Discuss the tax implications with your fund administrator first.
What is a 100% bond?+
A bond covering the full purchase price with no deposit. Available to strong applicants with clean credit and stable income. Interest rate is usually slightly higher than a bond with a deposit.

Property Inspections

What to inspect and when.

Do I need an independent home inspection?+
Highly recommended. Cost is R2,000 to R6,000 and can uncover roof, damp, electrical, plumbing and structural issues worth many multiples of that. Report findings can be used to renegotiate the price or require repairs.
What do inspectors look at?+
Roof, ceilings, walls, floors, foundations, damp, plumbing, electrical, geyser, doors and windows, garage and outbuildings. They do not evaluate hidden defects or components requiring specialist testing.
When should the inspection happen?+
Between OTP acceptance and expiry of the inspection suspensive condition, typically the first 7 to 14 days after signing. Never skip it to save time.
Who pays for repairs identified in the inspection?+
Negotiable. Common outcomes: seller repairs before transfer, price reduction, or buyer accepts the risk. Compliance certificate issues (electrical, gas, plumbing) are always the seller's cost.

Partner Network

How BookingLoop coordinates specialists.

How does the Partner Network actually work?+
You describe your need. BookingLoop introduces the right partner in your area, coordinates the initial engagement, and stays involved to ensure the work is done properly and priced fairly.
Do I pay BookingLoop to introduce a partner?+
No. Referrals cost you nothing. Partners are charged directly for the work you engage them for, at market rates.
How are partners vetted?+
Registration where applicable (FFC, LPC, CIDB), insurance, references, track record and client feedback. Partners are removed for poor performance without exception.
Can I use my own attorney or bond originator?+
Yes. Our network is a service, not a requirement. You choose who to work with; we coordinate around your team.
How do I apply to become a partner?+
Complete the partner application on the Partner Network page. Approval typically takes 5 to 10 working days including reference checks.

General BookingLoop

About us, coverage and how to get started.

Where does BookingLoop operate?+
BookingLoop works with clients across South Africa. Research is a core part of what we do, so where a market is new to us we study the location, demand and economics before advising, and we coordinate local specialists to execute.
How do I get started?+
Book a consultation through the contact form. Tell us what you are trying to achieve with your money or with a property you already own, and we will assess the market and outline what property strategy makes sense.
What is a Property Performance Review?+
A structured assessment of your property's current income, costs, positioning and local demand, benchmarked against comparable properties in your area. It is free for owners considering our services.
Do you also help commercial property owners?+
Primarily residential, hospitality, student, corporate and holiday. We refer specialist commercial partners where relevant, and are expanding our commercial capability.
What are your response times?+
General enquiries within one working day. Urgent guest or tenant issues on managed properties are handled immediately by the on-duty team.
Is my information kept private?+
Yes. BookingLoop handles personal information in line with POPIA. We never share client data with third parties without consent, except where legally required.

Still have a question?

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+27 50 219 2795